Shipping policy
NZ CUSTOMERS PLEASE NOTE:
ON HOLD until further notice.
What if I am not at home when you deliver my goods?
We send all items by Australia Posts e-parcel or express service. Because of this we require a signature upon delivery. If you are not going to be home during business hours then, if practical, please provide your work address. Delivery is usually attempted straight to your door. If there is no one available to sign for the delivery, or if the local postal service does not offer this direct service, then a card will be left in your mailbox advising you of a post office to collect your parcel from. We can add delivery instruction but that does not guarantee it will be followed.
We send all items by Australia Posts e-parcel or express service. Because of this we require a signature upon delivery. If you are not going to be home during business hours then, if practical, please provide your work address. Delivery is usually attempted straight to your door. If there is no one available to sign for the delivery, or if the local postal service does not offer this direct service, then a card will be left in your mailbox advising you of a post office to collect your parcel from. We can add delivery instruction but that does not guarantee it will be followed.
When will my order be shipped?
Usually within 2 working days from the payment date (Please Note: This is not the delivery time to your front door).
Usually within 2 working days from the payment date (Please Note: This is not the delivery time to your front door).
You will be able to track your order online using AusPost tracking.
Which Carrier/Courier do you use?
We use only Australia Post for our online customers. We also use other companies & our own vehicles for wholesale customers. We send every item by a traceable method of delivery.
Express post is a next business day delivery after dispatch from our warehouse to a network of 80% of Australian business addresses, private addresses and Post Office boxes under normal delivery conditions. If your item is for an address outside this network, Auspost Express will use the fastest possible transport links however may not be next day delivery. For more information on the Express Post Next Day Delivery Network see: www.auspost.com.au .
Public Holidays:
Brazilian Style Imports is not open on public holidays so dispatches for orders made on public holidays will go forward to the next business day.
Weather Delays:
In the rare circumstance that your product is delayed or not delivered due to severe weather conditions couriers will usually not honour any guarantees and therefore, unfortunately neither can we.
In the rare circumstance that your product is delayed or not delivered due to severe weather conditions couriers will usually not honour any guarantees and therefore, unfortunately neither can we.
Incorrect Address:
Unfortunately Brazilian Style is not responsible if the correct address is not supplied. We suggest double checking your details at the time of checkout.
Unfortunately Brazilian Style is not responsible if the correct address is not supplied. We suggest double checking your details at the time of checkout.